When your desk loses power, it also loses its memory. So, before you begin lowering the desk, make sure objects that could block the travel are removed. Safety Reminder: When in reset mode, programmed container stops and anti-collision features are turned off. While one motor may turn, the second will either remain still or turn more/less than the first motor. A lower container stop is a setting a user creates to reprogram the desk’s minimum height. cannot exceed 325 lbs. Then, release. If at any point your desk lost power, or became unplugged, your desk will only move down. (You may notice the desk will shutter a little with a few clicks.). To do that, follow the instructions provided by the desk’s manufacturer. See the images below to see how to better identify if a cable is securely inserted. This can help determine next steps to get your desk functioning again. 2.) Often times, the table will turn back on once it’s had a break. First, just wait and give your standing desk about 18 minutes of rest (the average amount of time required by most control boxes). Why we’re different. You will need to either change or delete the upper container stop to make the table go up past the current setting. 2. Click here for the reset instructions. Over time, the legs on a standing desk with two (or more) motors can become a bit uneven. Given the fact that the desk has electrical components, at one some point, it’s normal that you experience a hiccup. So, when you’re desk stops working all of a sudden, don’t panic. When it detects an object in the way, the table will stop moving upwards and then slightly move down, giving you room to remove whatever is in the way. While being in reset mode, a sit stand desk can only travel downwards. There are a variety of options available so you can find the one that best suits you. There may be times where you think your control box or motor(s) are broken, when really your desk just needs to be reset. Once you take off enough weight, the desk should automatically turn back on and begin functioning as normal. This list may not include every reason for why your sit stand desk won’t go up or down. Buying Tips and Guides
The control box isn’t sophisticated enough to recognize the issue, and the desk will continue to move up and down until there’s too much friction within the leg columns, get stuck, and stop moving. Hold the DOWN button again for approximately 10 seconds and then release (Note: if you have an Advanced Keypad it will display "ASR"; the Basic 2-Button Keypad does not have a display; the Advanced Paddle Keypad will display "RESET"). If you’ve given the table adequate rest time and it still won’t go down, complete a manual reset. Then plug your desk back in. For many desks, every time the power is lost, the table will go into reset mode. UPDESK: How to Fix Common Error Codes for Your Standing Desk This typically happens for one of two reasons: the desk was temporarily unplugged and plugged back in OR the outlet lost power. My Standing Desk Only Goes Down: How-To Reset Your Desk Taylor Kiley 02 Dec 2019 Buying Tips and Guides Leave a comment If you have a standing desk, it is almost guaranteed that you will have to reset it at some point. When the cables become loose, the power within them becomes intermittent, meaning that sometimes the power can flow through them and sometimes it can’t. How to fix this (*Note: Your desk will move slowly as part of a safety precaution. Below are two different control boxes – one made by TiMOTION and the other by Jiecang. 12 Reasons to Avoid Standing Desks Under $400. If your desk is trying to support too much weight, an overload can occur. The desk is saying “this is too much work for me to lift” and to protect its components, it shuts off. 1.) Once your desk reaches the lowest point, you may take your finger off of the button. Even after you complete the rest, you should still allow the desk to rest. In this blog, I’m going to share the most common reasons a standing desk won’t go up or down and how to fix it. We have the professional production team and strong marketing team. Your table may move up just slightly, signaling your desk has been reset. When she is not at work, Taylor enjoys watercolor painting, hiking, and spending time with her fiancé, family, and friends. Standing desk lost power. A cable can be pulled out of the socket ever so slightly and still cause power to be intermittent. For safety reasons, be sure to remove anything that is below your desk, especially if you had any container stop settings. Pricing on the Learning Center is for reference only. A manual reset can override the cycle time resting period that’s currently turned on. So, instead of being able to go to 48”, you can set the max. The table may not be assembled correctly or there may be other manufacturing defects. Now, the motors are out of sync and your desk is uneven. To do that, follow the instructions provided by the desk’s manufacturer.
While being in reset mode, a sit stand desk can only travel downwards. Find helpful customer reviews and review ratings for FEZIBO Height Adjustable Electric Standing Desk, 55 x 24 Inches Stand Up Desk Workstation, Full Sit Stand Home Office Table with Splice Board, Black Frame/Natural Top at Amazon.com. If your desk is still having any issues after the reset, be sure to reach out to the brand’s customer service for additional troubleshooting tips. The most common issue is that the electric sit stand desk stops going up or going down. Error Code Troubleshooting for E2 Series 1 If the LED Display shows "E01", please turn off the desk . Your desk may turn on before 18 minutes has gone by. As a safety measure, many standing desks have a collision detection feature that prevents the desk from hitting another object. FlexiSpot height adjustable desk troubleshooting. Release the button and resume normal use of your desk. There’s typically no need for a manual reset. Full Disclaimer: We are an office furniture dealer and sell some of the products we review. You can then go on using it as you normally would. If you were to call your desk’s manufacturer, technical support likely go through this same troubleshooting list that we went through in this article. Sentinel 2-Leg Sit Stand Desk Instructions 38″-40” Wide; Sentinel 2-Leg Sit Stand Desk Instructions 54″-72″ Wide; Sentinel 2-Leg Sit Stand Desk Instructions 78″-90″ Wide; Sentinel 3-Leg Sit Stand Desk Instructions 54″-72″ & 78″-90″ Wide; Sentinel 3-Leg Sit Stand Desk Instructions 5472-3648 & 7890-3648 There are many different reasons why your standing desk is getting stuck, and it can be challenging to find the correct way to fix it. We make every attempt to provide accurate pricing at time of publishing. In many cases, when a standing desk loses and then regains power, it automatically goes into reset mode. Learn how to reset your sit stand desk here. To learn more about the products we sell, our review process and why you can trust us, please visit: Why we’re different. Once the desks become uneven, one of two things can happen. Plug the power cord into the wall socket. Press and hold the down arrow button (▼) until the table reaches its lowest position. However, this list does share the most common causes and solutions and is a great place to start when you first notice that your desk won’t move. Your desk should automatically turn back on and begin functioning as normal. Many standing desks have a collision detection feature that prevents the desk from hitting another object and causing any harm or damage. For standing desks, your reference point is going to be your desk’s lowest position. Keep reading to find out how to get your desk back in working condition. If you’ve checked off all 7 boxes, you’ve exhausted every solution you can do on your own. Who is BTOD.com and The Breakroom Blog? The desk is saying “this is too much work for me to go higher,” and to protect its components, it shuts off. You can then go on using it as normal. If the motors don’t have a good self-locking mechanism, the motor and spindle can turn when it’s supposed to maintain its height position. You should hear a few clicks. Please note that these are general instructions that work to reset most sit stand desks. Every height adjustable table has a maximum lifting capacity. Check for any items above your desk that may be getting in the way, and remove them. You will need to either change or delete the lower container stop to make the table go up past the current setting. Unfortunately, there may be a problem with the desk’s internal components. Check under your desk and remove any object that may be blocking its travel. The cause of the tug is often due to a lack of wire management. This typically happens for one of two reasons: the desk was temporarily unplugged and plugged back in OR the outlet lost power. To get your table to move up, you must complete a manual reset on the table. The desk must do a complete reset in order for the leg to be realigned and even. You can switch between sitting and standing throughout a long work day by the standing desk. If you notice that your desk is only moving down slowly, there is usually one main cause. height to 40”. That means, your desk no longer knows what position it is in. The Duty cycle tells us the maximum amount of time the control box can be active (moving the desk up or down) and how long it needs to be inactive (in its rest stage). Next, press and hold down the down arrow again for about 10 seconds. 02 Dec 2019
You may have something that’s mounted above the desk that’s stopping it from traveling upwards. Everyone loves using technology up until it stops working, and if you landed on this article, you’re standing desk isn’t working and you’re not exactly feeling the love. Please call our sales department for the most accurate pricing. You should notice that the desk dips down and slightly rises, and then stops (indicating a successful reset). The only way for your desk to know its positioning is by finding a reference point. Required fields are marked *. 3 If the LED Display shows "E03" or “E04”, please check to see if the items on your desk exceed the maximum load capacity. Remove anything from under the desk that may obstruct travel. If you have lost power to your desk, and it is only going down, your desk is going to need to be reset. RA Answers Blog - © 2018 K & A Manufacturing, Inc.Go Back to RightAngle Website, 12 reasons your standing desk is stuck & how to fix it, Learn how to reset your sit stand desk here, Cable Management Solutions for Your Workstation, 11 Most Common Multi-Monitor Mounts For Your Desk, Resetting the NewHeights Standing Desk After Losing Power. 2 If the LED Display shows "E02", please turn off the desk 25 minutes. There may be an object below the desk that’s stopping it from going down. Before you reset your sit stand desk, check all cables to make sure they’re securely connected. By following these few steps, your desk will be back to running as usual. The desk’s control box (the brains of the desk) finally recognizes that the legs are at different heights and it will stop moving up to prevent any more damage to the desk. How Much Does An Electric Standing Desk Cost? So, instead of being able to go all the way down to 24”, you can set the minimum height to 28”. An upper container stop is a setting a user creates to reprogram the desk’s maximum height. The duty cycle for both of them are 10%, 2 minutes on and 18 minutes off.
To fix this, just remove some of the weight off your desk. Pay special attention to whether that number is base only or base + worksurface. The typical culprits are mounted shelves, cabinets, or artwork. Press and hold the down button of your desk until the desk reaches its lowest point. Every height adjustable table has a maximum lifting capacity. Be sure to first read the manufacturer’s reset procedure before starting. Knowing how to reset your desk will save you the headache of having to call customer support. Press and hold the button again for 10 seconds. Your desk has lost its memory and no longer remembers which position it is at.). And then regains power, it will turn back on and 18 has... Product reviews from our users please note that these are general instructions that work to reset most sit stand and... Motors can become a bit uneven protect its components, it shuts off between sitting and standing a. Shows `` E02 '', please turn off the desk to remove anything is... 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