Is someone available 24 hours a day and on weekends? Will we need a ramp, handrails, grab bars? Ask the staff about your health condition and what you can do to help yourself get better. Are there means for families to interact with staff? How many staff are on duty at any given time? Can this medicine be chewed, crushed, dissolved, or mixed with other medicines? endstream endobj startxref A listing of all facts and tips is available online at https://www.caregiver.org/fact-sheets. You should know that if the QIO rules against you, you will be required to pay for the additional hospital care. From this data recommendations are made for linking advanced generalist social work practice to discharge planning activities. Do I know how to turn someone in bed so he or she doesn. The discharge staff will not be familiar with all aspects of your relativeʼs situation. What transportation arrangements need to be made? ` B)� 2. If your hospital stay is planned, discharge planning can begin even before your admission. Social Work & Discharge Planning Social Work & Discharge Planning. Are hazards such as area rugs and electric cords out of the way? Because people are in a hurry to leave the hospital or facility, itʼs easy to forget what to ask. Even simple measures help immensely. This is not good for the patient, not good for the hospital, and not good for the financing agency, whether itʼs Medicare, private insurance, or your own funds. KATH’s discharge planning process includes an evaluation of the outcome of the patient’s treatment, a discussion between the social worker and the patient or a representative of the patient (a relative, friend or any other significant others) about the outcomes of the evaluation, planning, determination (how to execute the plan) and a referral (for when the patient is to be transferred to … • Talk to your doctor and the staff (like a discharge planner, social worker, or nurse) about the items on this checklist. Executive Summary The discharge planning worksheet that the Centers for Medicare & Medicaid Services developed for surveyors spells out what case managers should be doing to create an effective discharge plan. You might simply be given a list of facilities, and asked to choose one. We suggest you keep the questions summarized below (on pages 5–6 of the printout) with you, and request that the discharge planner take the time to review them with you. How will our regular doctor learn what happened in the hospital or rehab facility? At what point should I report these problems? What health professionals will my family member need to see? You might not be aware that insurance, including Medicare, does not pay for all services after a patient has been discharged from the hospital. Too often, however, choosing a facility can be a source of stress for families. Traditionally discharge planning has been conceptualized as helping patients make the transition from the hospital to the community. Written materials must be provided in your language as well. They need your help. August As a caregiver, you are focused completely on your family memberʼs medical treatment, and so is the hospital staff. You might be handed a list of agencies, with instructions to decide which to use—but often without further information. Through its National Center on Caregiving, FCA offers information on current social, public policy and caregiving issues, provides assistance in the development of public and private programs for caregivers, and assists caregivers nationwide in locating resources in their communities. Certain foods not allowed?). Is the location convenient? base for determining whether social workers or nurses as discharge planners achieve better outcomes. © 2009 Family Caregiver Alliance. If not, whom should I call to make these appointments? Although both the American Medical Association and the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) offer recommendations for discharge planning, there is no universally utilized system in US hospitals. It also should include information on whether the patientʼs condition is likely to improve; what activities he or she might need help with; information on medications and diet; what extra equipment might be needed, such as a wheelchair, commode, or oxygen; who will handle meal preparation, transportation and chores; and possibly referral to home care services. Effective discharge planning can decrease the chances that your relative is readmitted to the hospital, and can also help in recovery, ensure medications are prescribed and given correctly, and adequately prepare you to take over your loved oneʼs care. Write down a name and phone number of a person to call … And although itʼs a significant part of the overall care plan, there is a surprising lack of consistency in both the process and quality of discharge planning across the healthcare system. In that case, they will most likely determine the agency you use. • … Our Social Work & Patient Flow team is here to assist and support you in making plans for your discharge. Under the best of circumstances, the discharge planner should begin his or her evaluation when the patient is admitted to the hospital. Family and friends also might assist you with home care. Discharge planning through Valley's Care Coordination department and its team of case managers and social workers involves: Assessing your physiological, psychological, social and cultural needs Medical Social Work Standard Operating Procedure Template What Is Nursing Nursing Jobs Nursing Schools Nursing Assessment 90 Day Plan Lab Values Exam Guide. A trip to the hospital can be an intimidating event for patients and their families. Hiring In-Home HelpCaregivers Guide to Medications and Aging, Next Step in Care Page 5 of 6 | Your Discharge Plan UWMC Social Work and Care Coordination | Box 356125 1959 N.E. h�b```"?���A�X��#�aT?�����*o�O�U��d�������ߐ��)��G\K(#���EP�q��m΅ *�Z4��:q���m��)�)���Z How will we know that the medicine is effective? Referral to these services and supports should be the standard of care. It is essential that you get any training you need in special care techniques, such as wound, feeding tube or catheter care, procedures for a ventilator, or transferring someone from bed to chair. As we have mentioned throughout this Fact Sheet, discharge planning is an inconsistent process that varies from hospital to hospital. Studies have shown that numerous, and sometimes dangerous, errors can be made in home care when language is not taken into account at discharge. You may need to remind the staff about special care and communication techniques needed by your loved one. 101 Montgomery Street | Suite 2150 | San Francisco, CA 94104 | 800.445.8106 toll-free | 415.434.3388 local. The discharge planner should be familiar with these community supports, but if not, your local senior center or a private case manager might be helpful. Where do I get these items? If you need to hire paid in-home help, you have some decisions to make. Improve training for healthcare staff, including ways to respond to language, culture, and literacy differences. In an office, at home, somewhere else? Versus Usual care – no further Strategy 4: IDEAL Discharge Planning (Implementation Handbook) Guide to Patient and Family Engagement . Social workers can help you think things through and make arrangements for your special needs both during your stay and after you leave the hospital. You might not be giving much thought to what happens when your relative leaves the hospital. They will meet with you early in your admission, and discuss community support services and resources available to meet your post-discharge needs. 2. 1046 0 obj <>stream Since errors with medications are frequent and potentially dangerous, a thorough review of all medications should be an essential part of discharge planning. He or she also takes care of many details about rehab discharge. If you are a caregiver, you play an essential role in this discharge process: you are the advocate for the patient and for yourself. Some studies have revealed that surprisingly simple steps can help. RESOURCES Community Housing Assistance discharge plan with national guidelines, review of appropriate steps in an emergency, transmission of discharge summary to physicians and services, assessment of patient understanding, provision of a written discharge plan and telephone call from the pharmacist. Initiated at admission by nurse discharge advocates. 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