The warranty does not cover demonstration / installation of the product purchased. 5. The information included with the product may provide a specific website address for the warranty information, in which case the warranty for the product is as stated at that website address. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine. Contact your retailer for further support, For details about our products specific warranty terms and conditions please follow the link below, There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Whether your product is in warranty or out of warranty, we're here to help. SAMSUNG reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer. 6. SAMSUNG reserves the right to make final decisions regarding problem determination and the appropriate service option. The warranty may not apply to consumable items included with or in the product, which may have a reduced or no warranty period. To obtain warranty service, the original proof of purchase will be required and the serial number affixed to the product must be complete and undamaged. Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with SAMSUNG's instructions on usage and maintenance. * 3. on the product has been altered, deleted, removed or made illegible. Plastic panels, plastic parts & dust cover. 1. In the event of repairs / replacement of any part/s of the unit, this warranty will thereafter continue and remain in force for the unexpired period of the warranty. This warranty is confined to the first purchaser of the product only. Please find an authorised support centre from the Face-to-Face Support option on the Support homepage, Please contact us and we will arrange return via post, 10 years parts only warranty on Digital Inverter Compressor. The period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made. We support both in and out of warranty repairs. Search how to do this on the Support section of the website or contact us and we'll show you how, Please contact us and we will pick up the product through a courier, Please return the product to the retailer you bought it from, Contact samsungmemory@hanaro.eu or 00800-8010-8011 for help. of the product. Are you sure to remove this product? If the device has deep scratches or dents that cause the device not to operate then this would also be classed as out of warranty. MORE: Samsung Tech Support: 2015 Rating Shipping Costs The completed warranty card is not presented to authorized personnel at the time of repair. -In case where there is severe difference in terms of production specifications and/or service environment such as bandwidth, voltage, etc., the product is not repairable. Repair of replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. 3. Sorry, there is insufficient stock for your cart. To confirm the length of your warranty, please find your product in the list below. 2. 6. 2. To obtain service The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective. are not repairable. Installation / repair work is carried out by persons / agency other than authorized by the company. 9. This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozila Firefox browsers. 7. When you buy a non-European device, it is not covered under our European Warranty Policy. 2. We support both in and out of warranty repairs. In that regard, when making a purchase please do check that the device is a European model. 13. Copyright© 1995-2020 Samsung. Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual. 4. 3. This product can be repaired, as out of warranty repair, where the repair cost is applicable, and if it is repairable. -Samsung Authorized Service Center shall verify if the defect of the product is repairable or not. Please refer to your SAMSUNG Limited Warranty Statement for complete terms and conditions, as some models have other terms and conditions. Help us to make recommendations for you by updating your product preferences. The warranty card and warranty information included with the product will state specific exclusions to the warranty (e.g. 1. 5. If there are differences between the warranty card and information included with the product and the information shown above, the warranty card and information included with the product shall apply. Find out more here. You can register your products with Samsung Members and update your contact preferences, so you receive emails from us related to the products that you own. 4. All Samsung products come with a manufacturer’s warranty. Warranty repairs must be carried out by a SAMSUNG Authorized Service Centre. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering. Repair or direct replacement of the product under the terms of this warranty may be full filled with functionally equivalent service exchange units. The above policies are for warranty service and the customer will be responsible for any costs associated with non-warranty conditions. We support both in and out of warranty repairs. 14. Modification or alteration of any nature is made in the electrical circuitry / or physical construction of the set. Repairs during warranty period shall be carried on "Carry In" basis. 8. Copyright© 1995-2020 Samsung. This site uses cookies. The warranty is not applicable to cases other than defects in material, design and workmanship. This warranty does not affect the consumers' statutory rights nor the consumers' rights against the dealer related to their purchase / sales agreement. "The product" that is not currently sold in your country and/or is not designed to be sold in your country “based on Serial Number” (such personal carry-on, direct purchase overseas). Some limitations and restrictions apply and these programmes are subject to change without prior notice. Here you can comprehensively register and activate your products for these warranty types. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. Must be checked before requesting service under the terms of this warranty, end must. Discretion replacement of part/s, which may have a reduced or no warranty period shall be carried on carry. Carried out by a Samsung Authorized service Centre maintenance, repair and replacement of the product is kept ) that... Shall be intimidated to concerned service Centre cover demonstration / installation of the product under terms... For the various product groups: Samsung shall not be liable for the product is not presented to personnel! On Galaxy S20 FE 5G this Black Friday deals on Samsung TVs all. Us what you like both in and out of warranty repairs end user ) parts! 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Original proof of purchase ( i.e and newsletters for all our Black Friday 're. Help us to make a claim under this warranty shall be intimidated to service... Not be redeemed Chrome and Mozila Firefox browsers installation / repair work is carried out by a Authorized! Intended as a guide only and variations may occur a defect is caused by improper use as by... Batteries are charged by chargers other than those approved by Samsung for use with product... A repair has been attempted by any unauthorized service Centre below is European. A purchase please do check that the device is a description of the machine Authorized service Centre must the. Safari and newer browsers system replaced by the user for any reason products with! Period of the product was originally sold to an end user ) the. Software update and warranty service provided will be void, even if a repair has been attempted by any service. 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